Jili Games FAQ — Answers to the Most Frequently Asked Questions

Jili games offers two separate options: temporarily deactivating your account or permanently closing it.

Temporary break (cooling-off period): Log in → Profile → Responsible Gaming → select "Cooling-Off Period". You can deactivate your account for anywhere between 1 day and 6 months. You won't be able to log in during this period, but your account and balance will remain intact.

Permanent Self-Exclusion: Go to the "Self-Exclusion" option in the same section. You can permanently close your account for a set period. No new accounts can be created during this time.

To permanently delete your account Email us at support@jiligames.express or reach out via live chat at the Help Center. After verifying your registered mobile number and identity, your account will be closed — typically within 48 hours.

Odds represent the probability of a specific outcome and the payout ratio if your bet wins. At jili games, the standard format is In decimal format Odds are displayed in decimal format, which is the easiest for users in Bangladesh.

How to Read Decimal Odds: Say a match has Bangladesh at odds of 2.50. If you place a ৳100 bet and Bangladesh wins, you receive ৳100 × 2.50 = ৳250 — which includes your original ৳100 stake, giving you a profit of ৳150.

The higher the odds, the higher the risk: Odds of 1.30 mean that team or outcome is the strong favourite — but the payout is lower if they win. Odds of 4.00 or higher mean that team is considered unlikely to win, but the payout is much bigger if they do.

In live betting, odds shift in real time as the match situation changes. Always check the current odds carefully before placing your bet.

At jili games Four VIP tiers There are four tiers: Bronze, Silver, Gold, and Platinum. You earn points on every bet, and once you reach the required points, you automatically move up to the next level.

Bronze (New Member): Your Bronze tier begins the moment you register. You'll have access to daily login bonuses and general promotions right away.

Silver: Withdrawal processing times are reduced. Weekly cashback bonuses are added. You get early access to new games.

Gold: A dedicated support agent is assigned to you. Priority processing is available for large withdrawals. You also get access to exclusive Gold-only tournaments.

Platinum (highest tier): A dedicated personal VIP manager is assigned to you. You receive the highest cashback rate. Special birthday bonuses and custom gifts are included. You also get the highest withdrawal limit.

You can check your VIP point balance and current tier in the Profile section.

Live scores and a real-time match tracker are available in the Sports Betting section at jili games. Log in and go to the sports events section — any ongoing match will show a "LIVE" tag next to it.

How to View Live Scores: Go to Sports Events → click the "Live" filter at the top → tap your preferred match → view scores, current odds, and match statistics.

Live Streaming: Video streaming is available for selected matches — you'll need either an account balance or an active bet on that match to access it. Live scores are always available, even when streaming isn't.

With the app, you'll get instant push notifications for goals, wickets, and key moments — making it even easier to follow live action.

Yes, jili games has an Android app and it's completely free. However, it's not available on the Google Play Store — you'll need to download it directly from the jili games website.

Download & installation steps:

Step 1: Go to the download page and tap the "Download Android APK" button. The APK file will begin downloading.

Step 2: Once the download is complete, open the file. If it's your first time installing, your phone may ask for permission to install from unknown sources — tap Allow (Settings → Security → Unknown Sources).

Step 3: Once installation is complete, the jili games icon will appear on your home screen. Tap to open it, then log in with your registered mobile number and password.

Using the app gives you faster loading, push notifications, and biometric login. For iOS, open the website in Safari and tap "Add to Home Screen".

At jili games Minimum Deposit of Just ৳100. This can be sent in just a few seconds from any mobile banking service in Bangladesh.

Accepted Payment Methods:

bKash — Most widely used, typically credited instantly. Nagad — a postal service that's fast and reliable. Rocket — Dutch-Bangla Bank's mobile banking service. Upay — UCB's digital payment. USDT — Cryptocurrency (for experienced users).

Important: Deposits must be made from a mobile banking account registered in your own name — using a third-party number may cause issues during account verification.

Deposits are usually processed within Within 1–5 minutes credited to your account. If it takes longer than 15 minutes, contact support with your transaction reference number.