Jili Games Terms & Conditions — Transparent, Plain Bengali, No Hidden Clauses

You must be at least 18 years old to use jili games services. This is our most important requirement and there are no exceptions. The date of birth you provide at registration will be verified through a government-issued ID during the KYC process.

If anyone registers using a false date of birth and is identified during KYC, their account will be permanently closed and all balances will be forfeited. This rule is strictly enforced because protecting minors is our top priority.

Additionally, jili games may not be accessed from countries or regions where online gaming is prohibited by law. It is the user's own responsibility to comply with the laws applicable in their area.

Each person may register only one account. If more than one account is found belonging to the same individual, all accounts will be closed and any bonuses on both accounts will be forfeited. This includes multiple accounts created from the same device or IP address.

What you need to register:

• Valid Mobile Number (for OTP verification)
• National ID card or passport number (for KYC)
• Correct Date of Birth
• A mobile banking account registered in your name

Providing false information at registration or attempting to change your details afterward may result in account suspension. Accurate information is not just a requirement — it's essential for your own security. You are responsible for keeping your password and login credentials confidential. Do not share your account details with anyone.

The minimum deposit at jili games is ৳100 BDT. Deposits must be made using a payment method registered in your own name — using another person's account or payment method is not permitted.

Withdrawal Limits:

Withdrawal requests are typically processed within 24 hours. However, large withdrawals or first-time withdrawals may require additional verification, which can take up to 48 hours. bKash or Nagad's own transaction charges may apply — this is governed by the mobile banking provider's policy and is not the responsibility of jili games.

If money laundering or fraud is suspected, jili games reserves the right to suspend any payment and conduct the necessary investigation. The relevant law enforcement authorities may be notified in such cases.

Jili games' bonus system includes a welcome bonus, daily reload, cashback, and special event bonuses. Each bonus comes with its own wagering requirements — make sure to read them carefully before claiming.

A wagering requirement means bonus funds cannot be withdrawn directly — they must first be wagered a set number of times. For example, if a bonus is ৳1,000 with a 20x wagering requirement, you must place a total of ৳20,000 in bets before withdrawing.

Important Bonus Rules:

• Bonuses are only valid on the specific games designated for that promotion — not all games
• Winnings from bonuses cannot be withdrawn until the wagering requirement is met
• The same bonus cannot be claimed more than once — accounts found in violation will be suspended
• Bonuses are generally valid for 7 to 30 days — they will expire if not used within the validity period
• Jili games reserves the right to modify or cancel any bonus offer

Jili games is committed to maintaining a fair gaming environment. The RNG (Random Number Generator) for all our games is certified by independent third parties and audited on a regular basis. No game outcome is predetermined, and there is no possibility of manipulation in anyone's favor.

The following activities are strictly prohibited:

• Placing bets using bots or automated software
• Collecting bonuses through multiple accounts
• Attempting to withdraw bonus funds by matching bets with yourself or others
• Attempting to gain unauthorized access to another user's account
• Attempting to hack or exploit any vulnerability in the jili games system
• Using jili games' platform for money laundering or illegal financial transactions

Violating these rules will result in account termination, forfeiture of all balances and winnings, and may lead to legal action.

Jili games reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of Any Clause in the Terms & Conditions
• Registering with false identity or information
• If an age restriction violation is proven
• Suspicious activity involving fraud or deception
• Filing chargebacks or payment disputes without valid grounds
• If multiple accounts are found belonging to the same person

Users may also request account closure at any time. Self-exclusion and cooling-off period options are available — for details, Responsible Gaming provided on the page.

Jili games takes your personal data seriously. Your name, mobile number, ID information, and financial transaction details are never sold or shared with any third party.

We use your information solely for the following purposes:

• To verify your account and ensure security
• To Complete the Payment Process
• To meet legal obligations (where required)
• To improve our services according to your preferences

For more details, visit our Privacy Policy Read the page.

Jili games services may be temporarily unavailable due to technical issues, network outages, or other unforeseen circumstances. In such cases, jili games will make reasonable efforts to resolve the issue in a timely manner, but no financial compensation may be claimed for the interruption.

If a technical error causes an incorrect result to be displayed in any game, jili games may void that round and refund the wagered amount. In the event of a dispute over winnings, the records stored in the jili games system will be considered final.

For any dispute or complaint, please contact the support team first. The team will work to provide a formal resolution within 48 hours.

Jili games may update these terms and conditions at any time. Users will be notified in advance of any significant changes via email or in-app notification. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Contact us for any questions or comments regarding these terms:

• Email: support@jiligames.express
• Live Chat: 24/7 Bengali Support — Help Center